How to fix roblox freezing

How to fix roblox freezing DEFAULT

Hi MilesFitzwilliams,

Welcome to Microsoft Community :)

It's my pleasure to help you today.

I’m sorry you’ve had to deal with this.

Please try each step below, one at a time, in order.


First reboot your computer and try to play. Sometimes this may be all that is needed to solve Roblox or Roblox Studio related problems.

Reset Internet Options for Windows

We have found that many Roblox and Roblox Studio issues can be solved by resetting your computer's Internet Options.

Please keep in mind that these steps will need to use Internet Explorer, but will fix many problems even for players that use other browsers such as Chrome or Firefox. Please try the following :

Open Internet Explorer
Open the gear icon > Internet options
Open the Advanced tab
Click the Reset button
After resetting, please close the Internet Explorer to allow the changes to take effect. After this has been completed, you should be able to go back to using your web browser of choice.

Clear your Temporary Internet Files

An important step in any uninstall or reinstall process is to clear your browser's temporary internet files. This will help with any corruption issues that might have arisen. For assistance with this process, please click here and see the "Clear Your Temporary Internet Files and Cookies" section.

Check your Firewall

A lot of antivirus or internet security software tries to control which programs can access the internet. Often, these programs err on the side of caution and by default no program is allowed access. For assistance with looking into this and allowing Roblox through any blockages, click here.

Reinstall Roblox

For assistance with reinstalling, please click here.

Update Internet Explorer

Please try updating your Internet Explorer to the latest version. You can find that by clicking here Even if you do not currently use IE as a browser, you will still need to make sure you have the most updated version on your Windows machine in order for Roblox to work properly.


I hope it helps :)


Independent Advisor

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information.
Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Thoroughly research any product advertised on the sites before you decide to download and install it.

2 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I tried to buy roblox 19.99 plus tax. It tookmy money out of my account but woukd not give me the roblox.

i called microsoft terrible phone service:(!!

so no refund no roblox? What to do????

thank you very much

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.




Roblox Freezes – How To Fix Roblox When It Freezes? – Quick Guide

The Robloxis a vast game and expensive as well. As the game is old and popular across the globe. Recently, the users are facing some common issues in starting the game. As there are many common issues and this is one of them that causes a great loss to the users as some of them have purchased the premium package as well. For not starting the game, there might be several reasons behind that. The reasons might be the requirements of PC for starting the game, lagging issues, space issues, update issues, and much more. However, we will share every primary troubleshoot for not starting the game on PC.

Why does my computer freeze when I play Roblox?

As the game is experiencing malfunctioning as well. Today, here we will share a complete guide about how to fix Roblox when it freezes? Let’s have a look over to the guide for various troubleshoots with no delay.

Before stepping on to the troubleshoots for the freezing of the game. The user must install the Restoro PC Repair Tool. After that, he can scan all the errors in the PC and clean them at the same time. After fixing all the issues in the system, if then also the game won’t launch, then follow the guide ahead.

Before downloading any game or any setup file. Your PC must be up to date for behaving normally. If the PC is not updated then, you will find these kinds of mis-happening on the PC.

First, keep your Windows up to date by following the steps below.

  • Go to Settings and open it.
  • Head over to updateandsecurity and locate the option Windows Update.
  • After that, you can update your windows by clicking on it.
  • That’s it!

Try to launch the game afterward, and if you fail then move ahead with another method.

The user needs to allow Roblox to run as there is an issue reported with Roblox and Chrome. However, you need to allow Roblox to run on PC by following these steps.

  • Download and the Roblox game.
  • After that, run the setup file and install it completely.
  • Next, launch the game and you will see a pop-up window of “External Protocol Request”.
  • There you need to select “Remember my choice for all links of this type “ and choose “Launch the Application”.
  • That’s it!

If you select any other option in the pop-up windows then you need to re-install the game.

  • Type Internet options in the search bar and hit Enter.
  • Head over to the tab and choose the Advanced tab to proceed.
  • Tap on the Reset button.
  • That’s it.
  • Again go to the Internet options tab and choose the security tab over there.
  • set the securityslider accordingly.
  • After that, click Apply and OK.
  • That’s it!

While going back in the Internet Options, there you will see the option of a Trusted site. You can add Roblox as one of the trusted sites and then try once to launch the game. Here are the steps to add the Roblox site in Trusted Sites.

  • Choose Trusted sites in the Internet options tab.
  • Add the Roblox site in the default place and click on Add option.
  • After that, click on the Close button.
  • That’s it!
  • Type Change Proxy Settings in the search bar.
  • After that, Turn OFF the Use Setup Script and Use a Proxy Server option.
  • Apply and save the changes.
  • That’s it!

It is important to delete the temporary files and cookies. As it is a waste of data that is accumulated from time to time and slows down the performance of the PC. Here are the steps to perform.

  • Click on the Menu icon (top-right)
  • Select More tools to tap on Clear browsing data.
  • After that, choose the cookies, plugin data, cached images, hosted app data, and other site data as well.
  • Clear all data and restart your browser.
  • That’s it!

Here you can check the graphics level of the PC; whether it is set accordingly or not. If not, you can change the graphic level by performing simple steps. The user can change the graphic level from the Roblox studio. Here are the steps.

Open Studio > Tools > Settings > Rendering > After that, you will see a quality level. There you can set it according to your preference to start the game.

The SFC scan is a safe antivirus that will show the missing file for not launching the game. This can be a big reason for not launching the Roblox game. Here are the steps to perform.

  • Type cmd and select command prompt and right-click on it.
  • Next, choose Run as Administrator.
  • After that, type sfc/scannow command and wait for a while for the scanning process.
  • At last, restart your PC.
  • That’s it!

If nothing works, then the user needs to restart to recover all missing files and corrupted files. Before reinstalling the game, please delete all the files of the Roblox game permanently.

This is all about troubleshooting to launch the game and how to fix Roblox when it freezes. We hope the user will try all methods to run the game. That’s it and thank you!

Tags: Fix Roblox When It Freezes, Roblox



  1. Vcu study abroad programs
  2. Vintage 70s leisure suit
  3. Underwater in minecraft

Roblox Freezing screen Randomly

Same thing happens to me while using Studio after doing Play Test more than 3 times(to the point I can’t even work anymore), it only happens when I use Direct3D11 Graphics Mode and freezes whenever the RAM use reaches its peak(around 1.1GB-1.3GB, it happens even on a simple baseplate) and only Direct3D11 uses this amount of RAM.

I don’t know which hardware is causing the bug to me, I am suspecting about my RAM since the bug also happens on the RobloxPlayer when i play games that use too much RAM for having really big and/or detailed maps, ex: Shindo Life, Blox Fruits and A Bizarre Day(The bug never happens when I use Direct3D9 Graphics Mode, that’s why I can’t be 100% sure of which hardware is causing the problem).

Desktop Specs:
Pentium Dual Core E5700(soon upgrading to a Core 2 Quad Q8400)
SMART 2GB 800MHZ(in some months, I’ll be upgrading to 6GB 1066 and I will edit the post telling if the bug still happens or not)
ASUS P5G41T-M LX2/BR(GMA x4500 iGPU)
Windows 7 Ultimate 32 Bits(I will migrate to Windows 10 64 Bits after upgrading my RAM)

PS: I use this PC since 2016 and the bug never happened until now.

EDIT - 09/29: I am now using a Core 2 Quad Q8400, still with 2GB ram, the freezing bug is still happening, I am almost sure my problem is RAM related.

EDIT - 10/06: I couldn’t upgrade to 6GB but i was able to make it 4GB of RAM. The freezing bug still happens, but not as often as before, and i have a theory about that bug. Roblox temporarily uses your RAM to store downloaded assets(Meshes, Audios, Decals, etc) since RAM is faster than HDD’s and SSD’s, so when the Direct3D API thinks it is using too much RAM, Roblox tries to free your RAM by deleting some assets(remember when I said the bug happens when the RAM reaches its use peak?), in that process, Roblox is rendering some assets and possibly part of these assets are the ones that are being deleted, and suddenly, the game freezes, but hey, you are still ingame, you can hear sounds and your input works normally. Turns out Roblox is wasting time looking for that asset that was deleted from your RAM, but after waiting some time, Roblox begins to render the frames again, but some fonts seem to be looking really weird, part of the letters aren’t being correctly rendered(part of it was deleted), which is why I think Roblox deletes some assets from your RAM.


How To Fix Roblox Game Freezing Issue Android \u0026 Ios -- Fix Roblox Loading Screen Issue Android \u0026 Ios

Roblox Crash? Here are 5 Simples Fixes – 2021

Roblox is a fantastic online platform where you can enjoy numerous mini-games designed by other developers while building your own virtual worlds. However, many players complain Roblox keeps crashing on PC and it’s literally unplayable. If you’re troubled by the same problem, don’t frustrate, as you can fix it quite easily.

Fixes to try:

We’ve put together a list of fixes that helped other users stop Roblox crash. You may not try them all; just work your way down until you find the one that does the trick.

  1. Update your graphics driver
  2. Close unnecessary background programs
  3. Temporarily disable your antivirus
  4. Change the graphics quality
  5. Reinstall Roblox

The screenshots below are from Windows 10, but the fixes apply to Windows 7 and Windows 8 as well.

Fix 1 – Update your graphics driver

The Roblox crash issue may indicate you’re using an outdated or corrupt graphics driver. To ensure a smooth experience with Roblox, you should always install the latest graphics driver as the driver update can not only fix bugs with your games but also boost the visual performance.

There’re two ways you can get the right driver for your graphics card: manually or automatically.

Option 1 – Download and install the driver manually

Graphics card manufacturers keep releasing new drivers, but you need to spend some time searching the right one and installing it manually.

1) Download the correct graphics driver corresponding with your operating system from the manufacturer’s websites:

2) Double-click on the downloaded file and follow the on-screen instructions to install the driver.

Option 2 – Automatically update the graphics driver

If you don’t have the time, patience or computer skills to update your graphics driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

1)Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the flagged graphics driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contact Driver Easy’s support team at [email protected]

The driver update should solve the crashing issue and also improve your gaming performance remarkably. But if this method doesn’t work, please move on to Fix 2.

Fix 2 – Close unnecessary background programs

Roblox may fail to operate properly when there is too much background process and not enough system resource. So before gaming, you should just shut down those unnecessary background programs.

1) Right-click any empty place on the taskbar and click Task Manager.

2) Right-click each resource-hogging application, and then click End task to close them one by one.

Don’t end any programs you’re unfamiliar with, as they may be critical for the functioning of your computer.

Relaunch Roblox and check if the crashing issue is resolved. If not, there are three more methods below.

Fix 3 – Temporarily disable your antivirus

Anti-virus software aims to prevent your PC from any potential threats, but sometimes, it’s over-protective and will mistakenly block your apps like Roblox. You can temporarily disable your antivirus to identify whether it’s the culprit.

Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus is disabled.

If Roblox stops crashing after you turn off the antivirus, you’ll need to whitelist the Roblox-related files so that you can play it as intended. This process will vary on different antivirus programs. If you don’t know how to do this, please consult your antivirus documentation for further instructions.

If Roblox remains crashing with no antivirus running, that means the anti-virus applications aren’t to blame, and you can go ahead with the next fix.

Fix 4 – Change the graphics quality

A low-powered computer may find it difficult to cope with the superior graphics levels. So, if the graphics quality is set too high, Roblox is likely to crash. In this case, you should appropriately adjust the settings, and here’s how:

1) Open Roblox. Then, click the menu icon at the upper-left corner.

2) Select the Settings tab. Then, set the Graphics Mode to Manual.

3) Drag the slider next to Graphics Quality to the left.

After you lower the graphics quality, there should be a significant improvement in the game’s speed and no crashes. But if the problem persists, try the next fix below.

Fix 5 – Reinstall Roblox

The methods above may resolve the Roblox keeps crashing issue, but if they don’t, try reinstalling Roblox as a last resort. To fully remove Roblox from your computer and perform a fresh reinstallation, please follow the instruction below carefully.

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box. Then, type appwiz.cpl and click OK.

2) Click the Roblox app and click Uninstall.

3) On your keyboard, press the Windows logo key and E at the same time to open the File Explorer.

4) Navigate to C:\Users\(Your Windows Username)\AppData\Local. Then, click the Roblox folder and press the Delete key on your keyboard.

5) Download Roblox from your Microsoft store and reinstall the game.

Join any Roblox games to see if they run a lot more smoothly now.

We’ll be glad if you resolved the Roblox keeps crashing problem with one of the fixes listed. If you have further questions or suggestions, don’t hesitate to leave us a comment below.


137 people found this helpful


Roblox fix freezing to how

Roblox is a creative and enjoyable platform game that can be played on desktops and mobile devices. What I like best is that there are games in a range of genres, each with several options. This is the place to go if you want to enrich your life with new and exciting experiences.

Creating an account allows you to personalize and modify the appearance of your Roblox avatar, as well as create your own virtual worlds. You may make money by selling game passes to other users and building up private rooms for them if you operate a website.  In addition to playing turn-based games like tycoon gamessurvival games, and simulator games, players may also play games.

Roblox gives you the freedom to be as creative as you want while also giving you a variety of fun games to play. Roblox has a wide range of games, including the well-known battle royale genre, that span anything from solving crimes to getting out of prison to finding buried riches.

There are a lot of errors and problems that keep occurring in Roblox. Well, to be honest, every online game has some sort of bugs and issues but don’t worry. As always we are here to help you out with all the problems and solutions. So, today we will cover the topic Why does Roblox keeps freezing and the fixes for it. So, let’s get started without any further ado.

Why does Roblox keep freezing

There are a lot of reasons why the game crashes. There can be many reasons like outdated graphics drivers, unnecessary applications running in the background, antivirus exceptions, because of the graphics quality. As far as we know, there is no specific reason why Roblox continues crashing on your machine. It has been reduced down to old drivers, antivirus software, and other unknown variables. Background programs might use memory, which could explain why Roblox keeps crashing.

Well, these are only reasons but we will be providing solutions to all of these. So, follow our next section for fixes of Why does Roblox keep freezing.

Fix: Roblox freezing

Are you using a Windows laptop or desktop computer to play Roblox? Let’s start with some fundamental guidelines for ensuring that your computer isn’t overworked. We’ve compiled a list of solutions that have helped other Roblox users avoid crashing. You don’t have to try them all; simply work your way down until you discover one that works. Let’s get started on figuring out how to get Roblox to stop crashing on your PC.

#1 Close all the unwanted Applications

You may be surprised to learn that when you quit an application by pressing the X symbol in the upper right corner, the application does not completely shut down and continues to operate in the background. Even when you are not using an app, it uses RAM and other system resources by operating in the background. These are the methods to totally shut off an app:

  • STEP 1 – Select the Task Manager

Right-click anyplace on the taskbar that isn’t an icon, and select Task Manager from the context menu that appears.

  • STEP 2 – Click on End task on the required application

In the newly opened window, click the Processes tab to view a list of all the programs that are still operating. Select End Task from the context menu when you right-click on the program you wish to close.

  • STEP 3 – Close the unwanted apps

Close all the apps you’re acquainted with one by one, leaving the new ones alone. Also, do not turn off any of the background activities shown in the Apps area.

Once you’ve dismissed all of the apps, your system’s resources will be relieved. Try launching Roblox to see if the problem remains.

#2 Disable the Antivirus

Most antivirus applications have begun to recognize not just known dangers but also suspected dangerous software, which may result in the banning of otherwise secure apps. This extra cautious action is known as False Positive, and it might be one of the reasons why Roblox was unable to run. The only option is to temporarily disable your antivirus, run Roblox, and see if it still crashes, then adds an exception to your antivirus if everything went smoothly.

Follow these procedures to turn off the antivirus:

  • STEP 1 – Go to the properties of Antivirus

Right-click on the Antivirus icon on your taskbar and choose Properties.

  • STEP 2 – Turn off the Antivirus

If the option is available, click Turn Off and select a time.

  • STEP 3 – Relaunch the game

Relaunch Roblox and see if it crashes again.

  • STEP 4 – Add Roblox as an exception file in Antivirus

If you can play Roblox without any problems, just add a Roblox executable file exception to your Antivirus’s exceptions list.

After checking the game, remember to re-enable the antivirus.

#3 Update your Graphics Drivers

The graphics drivers aid in the realization of the game’s actual visuals as intended by the developers. However, this is only feasible if you have the necessary graphics card and drivers installed on your computer. You must also install the latest drivers if you have the required hardware on your system. Installing and upgrading drivers on your computer may be done in two methods, both of which are detailed here.

Every graphics card manufacturer has a dedicated website where customers may get the latest drivers and other hardware-related information. These websites are malware-free and always provide useful and up-to-date information. Although the processes for each piece of hardware will vary, the general notion may be grasped by following these steps:

  • STEP 1 – Go to your graphics manufacturer site

Go to the manufacturer’s help website for your graphics card.

  • STEP 2 – Search your model name and number

Type the product name and model number into the search field, then press the Enter key on your keyboard.

  • STEP 3 – Choose your graphic card and select the driver

From the list of results, choose your graphics card and look for the driver section among the other resources.

  • STEP 4 – Download the supported drivers

Select the download option and wait for the process to finish.

  • STEP 5 – Follow the on-screen instructions to update the drivers

After the download is complete, run the file and follow the onscreen instructions to update your system’s driver.

Check whether the Roblox keeps crashing issue has been addressed by restarting your computer. You can also use third-party applications for updating drivers in your system.

#4 Change your graphics quality

A low-powered computer may struggle to cope with the higher graphical settings. Roblox is prone to crash if the graphics quality is set too high. In this situation, you need to make the following adjustments to the settings:

  • STEP 1 – Start playing Roblox and click the menu

Go to Roblox and start playing. Then, in the upper-left corner, click the menu symbol.

  • STEP 2 – Go to settings and select Graphics to manual

Click the Settings button. Set the Graphics Mode to Manual after that.

  • STEP 3 – Slide the quality to low

Toggle the Graphics Quality slider to the left. This will decrease your graphics quality and now you can see minimal graphics without lag.

There should be a considerable increase in the game’s performance and no crashes once you reduce the graphical quality. However, if the problem remains, try the next solution listed below.

Fix: Roblox keeps crashing (Mobile)

Are you experiencing crashes when playing Roblox on your iOS or Android device? On mobile devices, there are a few things you may perform to diagnose problems. To begin, make sure your phone and the Roblox app are both current versions.

#1 Reboot your device

Restarting your mobile device will sometimes resolve any difficulties you’re having. Simply press and hold your device’s power button for roughly 10 seconds. Then, from the option that appears, select ‘Power Off.’ Open the Roblox app once you’ve rebooted to determine if the crashing issue has been resolved.

#2 Check Date and Time Settings

Roblox is an online game that relies on the precise date and time settings to verify your account’s authenticity. To avoid connection problems, double-check these settings. Switching time zones can sometimes cause connectivity problems.

#3 Reinstall the game

An app installation can get damaged at times, particularly if an update is stopped. To repair crashes, you may need to reinstall Roblox. Here’s how to do it.

  • STEP 1 – Hold the game icon and click the ‘X’ icon

Hold down the Roblox icon on your home screen. Tap the ‘X’ in the upper-right corner of the app to close it.

  • STEP 2 – Wait for the game to uninstall

Confirm that you really want to get rid of Roblox from your phone. Allow time for the program to be uninstalled.

  • STEP 3 – Go to the app store and search ‘Roblox’

Start by going to the ‘App Store.’ To reinstall Roblox, go to the App Store and search for it.

  • STEP 4 – Open the app

To make sure the app works, open it.

Many of these suggestions can assist you in diagnosing the most frequent Roblox crashing issues on both the desktop and mobile platforms. If you’re still having problems, contact the game’s support team for assistance with your specific problem.

With this, we conclude our article on Why does Roblox keep freezing. Hope you now have an idea of solving the crash problems and you will be productive with it. Till next time, stay safe and follow us for more upcoming gaming coverage.

Follow us on Twitter & like our Facebook page for more post-updates.

Check out more Roblox Games –

Jatin Gupta writer at

Jatin Gupta

Jatin is an aspiring dentist with a keen interest in video games who likes to spend his time playing an array of different games. Other than that, he is a die-hard basketball fan who often embraces R&B music.

Categories Discussion, News, RobloxTags roblox, Roblox keeps crashing, Why does Roblox keep freezingSours:
News Reporters Say Roblox Is Not Kid Friendly

Roblox Freezing screen Randomly

I also have had this problem on a few games. (Today it happened on Lumber Tycoon 2 and Arsenal.) When it happens, the screen at first becomes a frozen, still image, then if I minimize and maximize roblox, (I’m in windowed mode btw) I just see a white, blank screen like OP has shown above. However, the game does not crash for me when this happens. I am also still in the game and can hear the sounds from the game.

I have had this problem ever since I have switched to my new computer (I switched sometime in late august this year.) and I never had this problem on my old computer, which is a little odd. My thought on why this could be happening is because my new computer uses a Nividia graphics card like the author of this post does. My only support for this thought is because my old computer used an AMD graphics card, while my new computer uses a Nividia branded one and maybe it could be something to do with the Nividia cards?


Old computer:
I forgot most of the specs on this, but i know it has 9 GB of ram and an AMD graphics card. Tomorrow I can go check the exact specs if anyone would like.
This also is running windows 10.

New computer:
Processor: AMD Ryzen 2700X
Memory: 32.0GB DDR4
Graphics Card: NIVIDIA GeForce GTX 1660 Ti
OS: Windows 10

Sorry for reviving this dead post, but hopefully posting this will lead to a fix as it is a bit annoying to constantly rejoin the game to fix it. :stuck_out_tongue:

EDIT: Just now, it happened with studio… Everything works, except I cannot see what i’m doing in the main viewport window because it turned into a frozen, still image.



You will also like:

Why does Roblox keep crashing

Photo Credit: Roblox

Why does Roblox keep crashing on your desktop or mobile device? Here are some tips for diagnosing and fixing the issue.

Roblox is a huge game that offers players creation tools to build their own entertainment. But sometimes, you can experience a Roblox crash now and then. If you’re having problems running the game on your desktop, laptop, or mobile device – here’s where to start.

Roblox Keeps Crashing – Windows

Are you running Roblox on a Windows laptop or desktop computer? Let’s start with some basic tips for making sure you’re not taxing the computer too much. Before you open Roblox, make sure you close all unwanted applications open on the computer.

Running applications in the background can consume memory, which may explain why Roblox keeps crashing. When you play Roblox, make sure to close applications you aren’t using to prevent this from happening. This is the most basic step you can take to avoid Roblox crashing on your computer.

Antivirus Exceptions

Sometimes antivirus programs can cause issues with Roblox connecting to the internet. An antivirus giving a false positive may prevent the Roblox executable from being launched. You must either disable the antivirus while playing Roblox or add an exception.

Windows 10 ships with the Windows Defender antivirus enabled automatically. Here is how to add an exception for Roblox to this antivirus.

  1. Click on the Start menu and find ‘Settings.’
  2. Click on ‘Update & Security.’
  3. Find ‘Windows Security‘ and look for ‘Virus & Threat Protection.’
  4. Under those settings, choose ‘Manage Settings.’
  5. Under the ‘Exclusions‘ header, click ‘Add or Remove.’
  6. Choose ‘Add an Exclusion‘ then choose ‘Roblox.’


Once you’ve added Roblox as an exception to your antivirus, launch the game to see if it still crashes. If you can play without experiencing any issues, then your antivirus was causing the problem.

Update Graphics Drivers

Roblox isn’t a graphically intensive game, but you still need to keep your computer up-to-date. If Roblox keeps crashing when it worked fine previously, you may need to update your graphics drivers.

Every graphic card manufacturer makes it easy to keep their GPUs updated. Nvidia and AMD both offer a program on their website that will alert you when these drivers need to be updated. Check the manufacturer’s website for your video card for steps on how to update your GPU drivers.

Roblox Keeps Crashing – Mobile

Are you playing Roblox on an iOS or Android device, and you’re experiencing crashes? There are a few things you can do to diagnose issues on mobile devices. First, make sure both your phone and the Roblox app are up-to-date.

How to Force Close Roblox

  1. Press the ‘Home’ key twice on your device.
  2. Swipe up on the Roblox app preview panel to close it.
  3. Tap on the Roblox icon to re-open the app.


Reboot Your Device

Sometimes restarting your mobile device can fix any issues you are experiencing. Simply hold down the power button on your device for about ten seconds. Then choose ‘Power Off’ from the menu that pops up. Once you reboot, open the Roblox app to see if the crashing issue is fixed.

Reinstall Roblox

Sometimes an app installation can get corrupted, especially if an update is interrupted. You may need to reinstall Roblox to fix crashes. Here’s how.

  1. While on your home screen, hold down the Roblox icon.
  2. Tap the ‘X’ that appears in the upper-right corner of the app.
  3. Confirm you want to ‘Delete’ Roblox from your phone.
  4. Wait for the app to uninstall.
  5. Open the ‘App Store.’
  6. Search for Roblox to reinstall it.
  7. Open the app to confirm it works.


Check Date and Time Settings

Roblox is an online game that requires accurate date and time settings to authenticate your account. Make sure these settings are accurate to prevent connection issues. Sometimes switching time zones can cause connection issues.

Many of these tips will help you diagnose the most common Roblox crashing problems on desktop and mobile. If you’re still experiencing issues, reach out to the game’s support for help with your specific issue.


137 138 139 140 141