Assistant manager subway

Assistant manager subway DEFAULT


Position Summary

The Sandwich Artist® greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Key Responsibilities

• Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register (cashier) to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the Wash, Rinse, and Sanitize method of cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the Subway® Operations Manual: Daily Procedures.
• Maintains a professional appearance and grooming standards as outlined in the Subway® Operations Manual: Daily Procedures.
• Performs light paperwork duties as assigned.
• Completes University of Subway® courses as directed.


Education:Some high school or equivalent.
Experience: No previous experience required.

Essential Functions

Ability to understand and implement written and verbal instruction.

Physical:Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register (cashier). Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Full Time/Part Time and Day Shift/Weekend Shift positions vary by location.


Subway Assistant Manager Interview

Subway Assistant Manager Interview Questions

Subway Assistant Manager supervises operations, schedules staff, and ensures excellent customer service. Here you will find Subway Assistant Manager Interview Questions and Answers.

Subway Assistant Manager Interview Questions

Tell us about your previous work experience?

  • What they really want to hear is how your previous work experience matches the experience required to be an assistant manager.  They will be looking for people who have experience supervising staff, scheduling people, managing inventory, and monitoring food safety in a restaurant environment.

Describe the process you would take in letting someone go?

  • Say you always put people on performance review as they need to understand why they are not meeting their expectations.  I let them go if they do not perform to levels required.

Why do you want to be an assistant manager at Subway?

  • Say you love to coach and mentor others.  You feel that you are helping them learn valuable real-life business skills, which will not only valuable today, but in the future.

Why should we hire you as our Assistant Manager?

For this question, you need to have a second read of the job description and find key skills they are looking for and reassure them that you have these skills.  After rereading the job description below is what I found:

  • The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained (skill required: attention to detail)
  • Schedules and supervises staff (skill required: organizational)
  • Exceptional customer service is a major component of this position (skill required: communication)
  • Computer knowledge is desirable (skill required: computer skills)

A possible answer to this question is

  • Say you pay great attention to detail which will help ensure that food is made to the highest possible standards, the restaurant is always clean, and the inventory is well maintained.
  • State you have excellent organizational skills to help when scheduling shifts.
  • Mention you have great communication skills which will allow you to coach a team and work well with customers.
  • Finally say you have a strong knowledge of computer software and are quick to learn new systems.

Where do you see yourself in five years?

  • Say you would like to become a multi-unit manager or perhaps open your own franchise.
  • This is a standard Subway Assistant Manager Interview Question, so I recommend to review our common interview questions as they will apply to almost any interview

Questions to ask on a Subway Assistant Manager Interview?

  • Why is the position open?
  • What did the previous assistant manager do well?  What could he/she improve on?


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